How To Order

How to make your order
Standard Operation Procedure

Get a Quotation

  1. Choose your preferred ready-stock t-shirt or corporate gifts from our catalogue.
  2. Specify the quantity and deadline for your order.
  3. Attach your artwork, printing method, and printing locations for a precise quote.
Step 01

Confirmation of Order

  1. A 50% deposit is required upon order confirmation. For rush orders, full payment (100%) is needed.
  2. Complete and sign the order form; government organizations must also provide an endorsement.
Step 02

Approval of Design Proposal

  1. Once payment is made, we will send you a design proposal for approval.
  2. Upon approval, we proceed to mass production. Please note that no amendments will be allowed after this point.
Step 03

Job Completed (Self-Collection or Delivery)

  1. The remaining 50% balance is collected upon collection or delivery of your order.
  2. Delivery fees apply. For more details, please refer to our delivery information.
Step 04


Get a quotation from our sales representative. Send in your email enquiry to [email protected] or WhatsApp to 91195104 with the information below.

Select your ready stock t-shirt or corporate gifts from our catalogue Advise the quantity you want to do printing Do attach your artwork, printing method and locations Advise the dateline when you need the t-shirt or corporate gifts

Our sales experts will advise you on the most suitable printing method, providing you with the best package for printing services. Appreciate your patience in waiting to receive your quotation within a day or less.

If you have any budget concern, please do share with us. We ensure that you will get a happy offer with Luminous Printing.


Confirmation of Order

Do inform us if you would like to confirm your order via email or WhatsApp, our sales representative will send you the official invoice/order form with the bank details. 50% deposit payment is required upon confirmation and 100% full payment only for rush order.


Approval of design proposal

Once we have received the deposit payment, our designer will send you a design proposal and seek for customer approval. We will only proceed your order mass production once we got approval from customer.

After the design proposal is approved, we are not allowed to do any amendment. But there is still a chance if you able to contact us immediately, and we will check the availability for you.

Lead time:

Ready stock: 5-7 working days upon confirmation of design proposal and subject to stock availability.

Custom Made Apparel (Made-to-order) : 1 week sample stage + 2 weeks mass production

Rush Order: 1-2 working days (Express Charges Applied)


Job Complete

You could select your method of delivery. For more information you could refer to our Delivery Information

Any shortage or damage on the T-shirt, the customer must notify us within 48hours.

Payment method

Bank transfer or cross cheque assign to Luminous Printing UOB Current Account Account Number: 701 353 2722

Bank Code / Branch Code : 7375 / 001

For Pay now, please key in the UEN Number 53351678A and make the payment. If you pay via cash, you could only do on the spot at our office.

For government institution the of the organization, we accept 30days e-invoice via or Gebiz.

**If you require a payment term, do check with our management for approval, we could only accept maximum 30days terms from only government organisation.